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Thursday, 13 April 2017

Tech Roundup: Advances for Airlines Aren’t Helping Customer Service

Online check-ins, airport kiosks and the like are divorcing travelers from human workers, with the effort to drag a passenger off a United Airlines flight the culmination.Online check-ins, airport kiosks and the like are divorcing travelers from human workers, with the effort to drag a passenger off a United Airlines flight the culmination. The New York Times Online check-ins, airport kiosks and the like are divorcing travelers from human workers, with the effort to drag a passenger off a United Airlines flight the culmination. http://ift.tt/2o6gE0Y Online check-ins, airport kiosks and the like are divorcing travelers from human workers, with the effort to drag a passenger off a United Airlines flight the culmination.
By PUI-WING TAM from NYT Technology http://ift.tt/2o6gE0Y
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